AgentLens Help
How-to guide and FAQ for the AgentLens Shopify app
AgentLens shows you how AI shopping agents such as ChatGPT, Perplexity, and Google's AI shopping features find, understand, and buy from your store, then helps you fix what they get wrong. Nothing changes in your store unless you approve it.
Getting started
1. Run your first audit. Open Optimizations and click Run audit. The audit takes about 20 seconds. The storefront field defaults to your own store; you can enter any Shopify storefront, including a competitor's, to compare.
2. Read the score. You get a 0 to 100 agent-readiness score made up of four areas: Discovery (can agents find and read your store), Shopper answers (can they answer real product questions from your catalog), Cart & checkout (can they add to cart and reach checkout), and Technical (structured data, sitemap, robots rules).
3. Work through the findings. Each finding is a real probe of your storefront. Click one to see the exact agent transcript, why it passed or failed, and the recommended fix.
The shopper questions AgentLens tests with are generated from your own catalog. There is nothing to configure. You can regenerate them in Settings after a big change to your product range.
Fixing store-level findings
Some findings are about store setup rather than content, for example a missing agents.md discovery file, robots rules that block AI crawlers, missing product structured data, or catalog search that is not exposed to agents. These show a guided fix with the exact steps to take in your Shopify admin or theme.
"Catalog search isn't enabled for AI agents." This banner means your storefront's agent endpoint does not expose product search, so every shopper question fails for one reason. Enable agent access to your catalog in Shopify (the Agentic sales channel and storefront MCP), then run the audit again. Optimizing products will not change these results until search is on.
Optimizing products and pages
1. Open Product/Page Optimization and click Choose products & pages. Pick the items you want improved. Items that failed a shopper question are suggested first.
2. Drafts generate in the background. You can leave the page; large batches keep running and resume after a restart.
3. Open a draft to see the current content and the proposed rewrite side by side, with the reasoning and the shopper question it addresses.
4. Click Approve, then Fix now to publish the change to your store. Dismiss discards a draft. Revert to original restores the previous content at any time.
If you or someone on your team later edits an optimized product by hand, AgentLens marks it as changed and frees up its slot so you can optimize it again.
Weekly reports and scheduled audits
AgentLens re-audits your storefront on a schedule at 8:00 AM in your store's time zone: every Monday for weekly reports, or every morning if you choose daily on a paid plan. The Weekly report page shows the next run and a preview of the digest.
Add one or more recipient email addresses to receive the digest after each scheduled audit. Email digests are included on Growth and above; the Free plan gets the in-app weekly audit. Send now emails the current digest immediately on every plan.
Plans and billing
All charges go through Shopify Billing and appear on your Shopify invoice.
Free ($0): weekly audit and score, guided fixes, optimize up to 3 products and pages.
Growth ($39/month): scheduled audits and email digests, AI-drafted rewrites, up to 50 products and pages.
Pro ($99/month): everything in Growth plus the bulk optimizer, up to 1,000 products and pages.
Enterprise ($499/month): unlimited products and pages, 4,000 optimizations per month included, then $0.20 each, capped at $5,000 per month.
Upgrade or downgrade any time from the Plans page. Shopify shows an approval screen before any charge starts. Downgrading to Free keeps your existing optimizations in place.
FAQ
Does AgentLens change my store on its own?
No. Audits are read-only. Content changes happen only when you approve a draft and click Fix now, and every applied change can be reverted.
What data does the app access?
Product titles, descriptions, tags, and online-store page content, plus the public storefront it audits. It never reads customer records, orders, or checkout data.
Can I audit a competitor?
Yes. Enter any Shopify storefront domain. The audit only uses what that storefront publicly exposes to agents.
Why did my score change when I changed nothing?
Every audit probes your live storefront. Theme updates, app changes, inventory levels, and policy edits all affect what an agent can find and answer.
Where do the shopper questions come from?
They are generated from a sample of your catalog so they match what real shoppers would ask about your products. Regenerate them from Settings whenever your range changes.
How do I cancel?
Downgrade to Free on the Plans page, or uninstall the app. Uninstalling cancels the subscription and deletes all data AgentLens holds for your store.
Support
Email support@aro-pcrm.com and include your store's .myshopify.com domain. You can also send ideas from Suggest a feature inside the app.