FAQ

Questions, answered.

Is there really a free plan?

Yes — Free is the floor, not a trial. You get the full core CRM for up to 50 contacts with no credit card and no clock. Paid plans add unlimited contacts, live sync, and AI.

Do I have to use AI?

No. Common actions (reminders, logging, cadences, search) work instantly with no AI at all. AI powers free-form chat and message drafting — you can bring your own key (Claude, OpenAI or Grok) or get it included on Pro.

What can A.R.O connect to?

Live two-way sync with Google, Apple iCloud, and Microsoft 365 — contacts and calendars, multiple accounts each, with every import reviewed before it applies. You can also import your LinkedIn connections from LinkedIn's data export, and bring in any contacts CSV (like a Google Contacts export). Duplicates are merged across every source.

Can I import my LinkedIn connections?

Yes. LinkedIn doesn't let apps read your connections directly, so you import the export LinkedIn gives you: on LinkedIn, go to Settings & Privacy → Data Privacy → Get a copy of your data, choose Connections, then download the archive. In A.R.O, open Settings → Import/Export and upload the Connections.csv. New people are added and matches to existing contacts are enriched (title, company, profile link) with no duplicates — and everyone gets a LinkedIn tag.

Can I connect Facebook, Instagram, or X (Twitter)?

Not directly. Those platforms don't let third-party apps read your friends or followers as contacts — their APIs deliberately don't expose that information. Where a platform lets you download your own data archive you can import any contacts CSV into A.R.O, but in practice only LinkedIn's export contains usable contact details. So A.R.O connects to the sources that actually hold contact info: Google, Apple, Microsoft, and LinkedIn.

Can the assistant send email for me?

Yes. It drafts the email and shows you a preview where you pick which connected account to send from, edit, and click Send — nothing is sent without your click.

Is my data private?

Your contacts are yours. Connectors only read what you approve, we never sell data, and you can export or permanently delete everything at any time. Even the network map's location lookup runs in-house — no contact data leaves for it.

Can I cancel anytime?

Yes. Paid plans include a 7-day free trial; cancel whenever and you'll keep your data on the Free plan.

How do I get set up?

Sign up (email/password or continue with Google/Microsoft), then follow the in-app setup guide to connect your accounts. Most people are running in a few minutes.

Still stuck? Contact us.